Alan Nixon, ITSM Consultant and Trainer

An IT Service Management Consultant with extensive experience in Service Design, Service Transition and Service Operation. Alan has over 25 years’ experience in IT service support and delivery and with extensive knowledge of Service Level and Financial Management, can offer expertise in Incident, Problem, Capacity and Availability Level Management. Alan delivers training to some of […]

Bashar Ayiash

Having over 18 years of experience in founding, structuring and developing Human Resources and Quality, Environment and Occupational Health department guiding me to be certified in Lead Auditing in QHSE which by gained experience and time, performing audits on behalf of several International Certification Agencies; developed consultation skills in related fields. Executed more than 200 […]

Eng. Muhannad Sraihiny

IFMA/FMP, AFM, C3, CAFM Consultant

Becoming a consultant in CAFM and CMMS solutions was a result of the long commitment and the success of many projects he completely managed. His experience varies from public sectors’ projects like MoD, MoH, ECRA and MoWE. In addition to semi-government establishments and many private sectors ranging from Fashion & Retail, Pharmacies, Shopping Malls, Housing […]

Eng. Jihad Bawabiji

Jihad Bawabiji is a computer engineer who has been in the consulting business since he graduated about 9 years ago. He is a partner is Mitecs Group. During his career he provided many consulting and training projects. Since he is an ITIL expert, he implemented many IT Service Management and governance projects. He implemented many […]

Dr. Jameel Daghestani

Jameel is a co-founder and managing partner in mitecs group®, he has contributed in establishing more than 30 companies, all are working till now, and he managed tens of successful big projects, in addition to 100 or more of small projects, with total budgets of $ 1.2 billion. Through this period Jameel has prepared many new professional […]