Alan Nixon, ITSM Consultant and Trainer
An IT Service Management Consultant with extensive experience in Service Design, Service Transition and Service Operation. Alan has over 25 years’ experience in IT service support and delivery and with extensive knowledge of Service Level and Financial Management, can offer expertise in Incident, Problem, Capacity and Availability Level Management. Alan delivers training to some of the world’s leading organizations in the UK and around the world.
Alan is the Director of Training in Fox IT UK, he is one of the best trainers and consultants in IT Service Management and Governance in the UK.